Written-Off Accounts

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When accounts are closed with an amount still owing (waived) the user is prompted to enter a reason that the remaining fee was waived. For any account with a waived fee, a link to this detail is shown on the Account Details screen (Payment page).

WaivedFee

 

The list of waived reasons can be customized by the user.
The amount waived is shown as a report total on the List of Accounts 'Print this list' report.
A list of waived accounts can be shown by selecting Waived in the Advanced Selection Dialog box.

Waived2

 

The waived details are show in the Daily Activity Report - Written off accounts.